Privacy Policy

Who we are

Full Circle Management provides property management, maintenance and renovation services for second homes across North Georgia. This portal at portal.fullcirclemgmt.info is the private client system operated by Full Circle Mgmt LLC, the same business as our public site at fullcirclemgmt.info. You can reach us any time at godfrey@fullcirclemgmt.info or (706) 273-6541.

Information we collect

• Account details: your name, email address and portal password.
• Property information you provide during onboarding: address, access instructions, utility and vendor contacts, and any documents you upload.
• Service records we create: visit check-ins, notes, photos and maintenance requests.
• Agreement records: the plan you selected, your typed signature and the date signed.
• Billing records: plan and invoice history. Card details are entered directly with our payment processor and are never stored on our systems.

How we use it

We use your information only to deliver the services in your agreement: scheduling and documenting visits, coordinating vendors, maintaining your property record, billing your plan and communicating with you about your home. We do not sell your information, and we do not use it for advertising.

Who can see it

Your property record is visible to you and to authorized Full Circle Management staff. We share the minimum necessary information with vendors we dispatch to your home and with our payment processor and email provider, each acting on our instructions. We do not disclose your information otherwise except where required by law.

Security

The portal is served over HTTPS. Accounts are protected by password or Google sign-in, and access to owner records is enforced at the database level so one owner cannot see another owner's property, documents or invoices. Uploaded documents are stored in private, access-controlled storage.

Retention and your choices

We keep property, service and billing records for as long as you are a client and afterward as needed for tax, insurance and legal purposes. You may request a copy of your information, corrections, or deletion of records we are not required to keep by emailing us. Portal emails relate to your active service; you can reply to any message to change how we contact you.

Changes

If this policy changes materially, we will post the updated version here and note the revision date above.